George Walther's "Speaking from Experience" Blog

George Walther is an internationally acclaimed expert at boosting personal performance. He's a professional speaker of the highest caliber, and is widely published.

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George Walther is an internationally acclaimed expert at boosting personal performance. He's a professional speaker of the highest caliber, and is widely published. His focus areas are: Improving communication effectiveness with "Phone Power" and "Power Talking" techniques, Making customer relationships more profitable using "Upside-Down Marketing" strategies, and Honing intuitive decision-making using "Gut-Level Leadership" principles. George's books, audio programs, and video training tapes have been published around the world in many languages. Phone Power shows people in every profession how to be more effective and efficient every time they use their telephones. Power Talking is a practical guide to communicating more positively and powerfully. Upside-Down Marketing revolutionizes traditional sales philosophies by focusing on the most profitable -- and the most overlooked -- sales opportunities among existing and former customers.

Thursday, February 21, 2008

A Blessed Theft

A Blessed Theft

My briefcase with two laptops, business and financial records, passport, etc, was just stolen… and I’m happy about it! As I moved my bags from a motel room to my rental car’s trunk during a California business trip, thieves struck in a moment. They’d apparently been watching my room and car from the parking lot, and after I loaded the first two bags and walked ten steps to my room for the third bag, they hit.

It’s a big hassle to replace everything, and will cost well over $5000 and many, many hours of work. That’s not what I’m happy about.

What pleases me is the knowledge that I get to choose my reaction to the situation. I’m so grateful to realize that I can decide to see the waves of goodness in a sea of gunk. What a blessing!

I’m not saying I was thrilled in any way, but I “got over it” in 24 hours. I did it by consciously deciding to “look for” the positives and then weigh the bad and the good:

It’s BAD that I:

· Have to buy a new computer to replace the brand new MacBook laptop.
· Have to get a new passport.
· Have to change my financial account numbers and alert my investment company to watch for fraud.
· Have to deal with that feeling of “violation” that other crime victims talk about.

And, it’s GOOD that:

· When I received a suspicious nighttime call in my motel room telling me that I needed to go to the office because “the manager has to talk to me,” I was alert enough to recognize that something was fishy. If I’d left my room when the crooks called, I may well have been mugged, stabbed, or who knows what.
· The thieves took the briefcase from the trunk of my car, rather than barging into my room as I returned to get my other bag. I never had to confront them and potentially be terrorized.
· Police arrived within ten minutes of my call. I never wondered if the cops were “good guys,” or if they expected a bribe, as happens in so much of the world.
· Just about everybody to whom I’ve mentioned the theft immediately expresses true sympathy. People care.
· When I called American Express to see if I’d purchased the brand new MacBook laptop with my Amex card, hoping it might be covered under their “Purchase Protection Plan,” I found out that I had used a different credit card and it wasn’t covered. But, the phone rep, after telling me how sorry he was, gave me a $50 credit on my account just out of kindness.
· The reason I had two laptops in the briefcase is because I was in the process of moving all my data from the PC to the Mac. It’s a time-consuming hassle, and now I don’t have to do it.
· The annualized cost of theft in my life; the total cost of items stolen divided by my 58 years, comes out to just over $100, which is really not bad. (Until this theft, it was $0.05 because I had a $3.00 pocket knife stolen in about 1970, and that’s all.)

So, when you weigh it out, there’s plenty I can be happy about. Most of all, I’m glad that I have the knowledge and skill to determine how I’ll react to situations like these. And you do, too. What a blessing!

Saturday, January 26, 2008

Eighteen Rabbit Needed Al Gore

I've just returned from an adventure trip in Central America and am posting one of the entries from my Adventure Log below. If you'd like to have the complete set of adventures covering Nicaragua, Honduras, and El Salvador, just email your request and I'll be happy to send it to you with my compliments.


Eighteen Rabbit Needed Al Gore

Zoom back 1200 or 1300 years. It’s really not so long ago. “Eighteen Rabbit” and other Mayan god-kings and ancestors, “Smoke Jaguar,” “Blue-Quetzal Macaw,” and all the other rulers were living in Copan, honoring the deities, keeping order, commissioning new structures to pay homage to their gods and ancestors. Their glyphs, only recently decoded by archaeologists, tell the story. Their astronomical calculations were, well, astronomically accurate.

But, didn’t somebody notice that they were cutting down too many trees? That the temperature in the fertile valley around Copan, stripped of cooling vegetation, was getting hotter? That population growth meant it was necessary to cultivate higher and higher on the surrounding slopes to produce enough maize to feed everybody?

The rulers were supposed to have a direct connection to the deities, but despite their prayers, droughts came, and when it finally rained, the denuded slopes eroded. So, the common people began to doubt their rulers’ powers. Disobedience grew.

“Maybe Eighteen Rabbits doesn’t have an in with the rain god after all. Maybe he’s sold us a bill of goods. This religion stuff could be a farce. Why are we paying taxes to this guy when he can’t even plead for rain and make it happen? Is our whole religious story a fantasy? What if there isn’t really any god, after all?”

The whole system fell apart, as has happened with so many religions before, and those that are yet to come. There aren’t any gods making sure everything turns out OK. There’s just us.

The Mayans didn’t wake up in time. Will we?

Sorry for the moralizing. Come to Copan, or any archaeological site and you have to wonder why we still don’t learn the lessons.

Any Mayan site will do. Copan, Chichen Itza, Tikal, Caracoal, they’re all alike. The peoples’ intellectual, cultural, and architectural achievements are amazing. We marvel at their advanced understanding, but we don’t understand.

Visit Angkor Wat in Cambodia. Or Borubudor in Java. Or, any Anasazi village in Arizona. Same story. We look, are intrigued, but fail to realize that all cultures are essentially the same. We come, we grow, and we believe that some god is running the show, we abdicate responsibility, and then we blow it, believing that the gods will make everything right.

We don’t have to keep repeating this cycle. What we do today makes a difference.

Wednesday, December 19, 2007

Ski Lift Conversations Remind You to Ask Yourself...

Life is Far Too Short: What Are We Waiting For?

“I promised myself that I'd never let my life turn out like my dad’s did."

That’s how my ski instructor, Glen, began answering the question many ski students ask their teachers: “What made you decide to become a ski instructor and live here in this mountain resort?"

Glen went on to explain,

"My dad was a very hard-working blue-collar guy. He slaved away as a longshoreman, took care of his family, made sure his kids had all their needs met, and always looked forward to his retirement when he could finally rest and enjoy his life. He made it for just one year. Oh, he hung on longer, but he really only had one year of decent health. That's when I decided that I'd never let my years pass by without living where I want and doing what I love. I teach skiing here during the winter, and each summer, I decide what I'll do that year. This time, I'm going to find work in Hawaii while there’s no snow here on Whistler Mountain.”

Victoria, another of Glen’s students, sat to his left on the chair lift, swinging her fat powder skis. She chipped in:

"I volunteer at a hospice and often think about the one very simple yet profound ‘gotcha’ question a terminal cancer patient once asked me: ‘So, what will be your next adventure?’ Patients who realize that they're about to die quite soon really just want to listen and talk. During my hospice visit that day, I’d told this gentleman about the most exhilarating experience of my life. I once took a five-day dogsledding tour in the far north of Norway and it was the most fantastic experience I could imagine. I had always thought of it as a ‘one off’ adventure, but that dying man’s ‘what’s next’ question has always nagged at me.”

After a few more chair lift rides (and several graceless mogul runs), I learned that Victoria is an Environmental Studies professor from London who teaches her students about the importance of ecotourism. Yet, she’s never done any of it herself. So, with each new chair lift ride, I challenged her: “So, Victoria, what's your answer to that dying man's question? What will be your next adventure?”

By the end of the day, we’d figured out that she would head to Costa Rica and take an adrenalin-pumping zip line tour through the rain forest canopy on her next vacation. She’d love the thrill, and would also be able to teach her students about ecotourism based on her own experiences.

As I wrote these words you’re now reading about my conversations with Glen and Victoria, I Googled for the phrase, “Life is far too short” and serendipitied upon a recent blog post in “DWB NEWS,” an internet community with items of interest to dog lovers around the world. (DWB = “Dogs With Blogs.”) The specific item including that phrase referred to the sudden death of “Ozzy and Romeo’s dad, David.” A series of very touching dog blog entries made me cry as I learned that the Airedale and Wire Fox Terrier were helping their “mom” mourn the tragic death of her husband…at age 29!

At what age will your time be up? How would you answer that terminal hospice patient’s question? What would you identify as the most exhilarating adventure of your life…so far? What adventure will you have next?

We all say it and know it: “Life is far too short.”

So, what are we waiting for?

©2007 George R. Walther

Friday, November 30, 2007

Flight Missed? …or, Opportunity Caught?

Flight Missed? …or, Opportunity Caught?

“I’m sure glad I missed my flight” isn’t what you expect to hear from a traveler whose flight connection didn’t work out and who was forced to endure an unexpected overnight at the Atlanta airport. That single comment, though, told me that I’d met a winner in Frank Brown, Sr. Every word matters.

One short sentence can tell you so much about a person. Within 60 seconds of hearing him say he was “glad” he’d missed his flight, I knew that Frank was destined to create a wonderful life for himself and those fortunate enough to cross his path. Within an hour, I had multiple confirmations that my first impression was prescient.

I met Frank as I groggily stumbled through Atlanta’s Hartsfield airport. I’d just stepped off a not-long-enough red eye flight from Sacramento, connecting to my onward flight headed for New Orleans. I started to sleep pretty well on the plane; the flight time was under four hours --- just long enough to begin getting a good rest, and not long enough to feel rested. As it wasn’t yet 6:00 AM when I’d reached Atlanta, Delta’s Crown Room hadn’t opened for early morning travelers, so I was slowly wandering the concourse, waiting for the club’s doors to be unlocked, when I spotted a poster advertising Joe Calloway’s newest book, Work Like You're Showing Off!. As I stood in front of the poster, feeling grateful that I can call famous Joe a friend (and, OK, also feeling a little envious, wishing my publishers would put up airport posters promoting my books), a young man walked up to me and said,

“Are you on TSTN?”

He was wearing earbuds hooked up to his iPhone and I first thought he must have mistaken me for an airport employee. My muddled mind tried to sort out his question. Is he asking what concourse I’m on? What flight I’m on? Is he asking for an airline code or something?

Then it clicked. TSTN is “The Success Training Network,” a TV network that has featured me presenting “Every Word Matters,” a program about how we all project personal impressions based on the sentences we utter. They taped the show over a year ago, so it wasn’t fresh in my mind. This earbud guy’s asking me the question because he’s watching a podcast of me on his iPhone right then, right there, in the airport! I’m standing in front of Joe Calloway’s poster, wishing I were famous like him, while the guy standing next to me is watching my TV podcast on his iPhone. How ironic!

It turns out that this young man is just starting a speaking career and I can tell you with great assurance that he’s going to be a huge success. Actually, he’s already a huge success. I knew it from his first sentence. Because, you see, Every Word Matters. There were probably 99 other travelers in that airport at the very same moment, 5:53 AM, saying, “What a bummer, I missed my connecting flight and had to overnight at the airport. Why the &]#\ did it have to happen to me? What bad luck. Bad stuff always happens to me.”

Yet, this Frank guy’s saying he’s glad he missed his flight.

All 100 of those travelers had the same thing happen to them, they just chose to react differently. Frank looked for the good in the neutral fact of missing his connecting flight, and he found it…because he was looking for it.

So, the Crown Room opened and I invited Frank in as my guest. We talked. He explained that he was on his way to speak to a youth audience at a school in Ohio and has first book is just coming out: “The Work Ethics of a Hustler.”

Huh? In Frank’s market, a street “hustler” is the hero in a bad neighborhood. He’s got the cash and the flash; the Bentley and the bling. His business is drugs, and the hustler reaps the profits.

Frank’s no drug dealer, but he is a peddler. He’s selling a success plan to the young people in his audiences. Since they already look up to the guy on the street corner, Frank uses the “hustler” as his success icon and helps his audiences figure out what they can do --- other than deal drugs --- to emulate the hustler’s success. The hustler has a plan, thinks big, sets goals, overcomes obstacles, is committed, takes calculated risks…exactly the strategies that produce success in any endeavor. Frank’s “packaging” of that message ensures that kids will show up and listen. Smart!

Every word matters. Frank points out that he always includes the word “Senior” with his name --- although he’s a young man --- because he wants people to know that he’s a proud father of twins, Franklin and Francesca. He shows me photos on his iPhone and beams. Then he shows me a shot of his beautiful school queen wife and beams again.

Frank grew up in Oakland, California; a black kid in a bad neighborhood. It would have been so easy for him to feel that he was a victim who’d been “dealt a bad hand.” He could have become that hustler on the street corner. Instead, he’s making a difference, helping others, raising a family, investing in his future. He’s confident and charismatic. If you’d had the same brief encounter with him, you’d also have walked away knowing that “this guy’s got the stuff and he’s going to make it big, and make a big difference in the world.”

Frank was “glad” he missed his connection and “got to” overnight in Atlanta because he got to meet the guy he was watching on TV right there, right then, in person.

But, I’m the truly fortunate one. I got to meet the guy who demonstrated that “every word matters.”

I’m sure glad I took the red eye flight through Atlanta.

Friday, September 07, 2007

Confessing My Secret: I'm an Addict

I've kept a secret for years. Only my wife and closest friends know that I have an addiction problem I've denied, and have now finally faced. After many attempts to manage my habit with various schemes designed to reduce my intake, all have failed. I wouldn't admit how it had taken over my life.

There's only one way for me: COLD TURKEY. When there's a substance you use habitually and can't seem to control, the only solution is to remove the supply. Totally.

I've told myself that I can gradually scale back; that I can resist the ever-present temptation. I can't. I'm powerless. It's stronger than I am.

Now that I'm willing to reveal the truth, I'm shocked at just how hooked I've been. Daily, I've "gone to the fountain" at least three or four times. I thought my life would feel empty if I didn't get my fix. Like any "junkie," I had the enabling equipment stashed around the house in various places. Often, right out in the open, though I hoped visitors wouldn't notice just how bad my habit had become. I'd start each morning with a hit before even getting out of bed. Another dose at lunch, then at 5:30 and again at 6:00. Ivariably, my night ended, in bed, with a final fix "to help me get to sleep," I told myself.

Now, it's over and I'm coming out with the embarassing truth: I've been a TV news addict for years. The only way I've been able to successfully manage my habit is to have no TV in the house. It's WONDERFUL! I feel so much better now. I'm back in control of my life. Google provides all the headlines I really need. Sure, I miss "Grey's Anatomy" and pine for "60 Minutes," but I'm doing OK. Now, I read and think. Life's better now. I realize that I'm in recovery, and always will be.

Perhaps you're an addict, too. I urge you to see how beautiful life is when you don't know about all those rapes and murders. I've tried timers and ration plans, but the only thing that has worked for me is to remove all televisions from my home. Do yourself a favor and try it. Cut your umbilical.

Sunday, June 03, 2007

Notes from Kuwait and Dubai

June 1, 2007

Never Hire Retired Wadi Bashers in Dubai

It's pointless to throw out numbers about Dubai. It's just the most amazing city I've ever seen. I thought Shanghai was a boom town, but Dubai has more than 20% of the world's construction cranes and earth movers, all working around the clock. Money, money, money. You hear about the palm-shaped island and it doesn't sound like any big deal. Then you see it and try to grasp that it's a city of 30,000 with 65 five star hotels, all built on reclaimed land. The current airport, which I thought was wonderful, is just one of the three terminals they're building, planned as the world's largest airport. Today I visited the world's largest shopping mall, the one with a ski resort built inside it. It's next to the world's tallest building.

Don't think it's all oil money. That's what got things going, but petroleum now accounts for just 7% of GNP here. The rest is all trade and tourism. So, with the biggest airport, and the most amazing (world's tallest) hotels, and an on-fire tourism market, what's to be done out here in the desert where it's over a hundred almost always? (I think it got down to the high 90s before sunrise today.) If all the tourists are coming to fill all the hotels, what are they going to do?

Wadi Bashing, of course! A "wadi" is a Arabic for a dry riverbed, but the term is loosely applied to expanses of desert and dunes. "Bashing" is the local term for driving around in the dunes in 4WD vehicles. Although I generally avoid anything that sounds like a planned group tour, I did weaken and sign up for a "Desert Safari" featuring wadi-bashing. This means you cram into the back of an almost new Toyota Land Cruiser and drive far enough away from Dubai that you can no longer see the world's tallest everythings (and that takes a while) until you're out in the dunes. The driver pulls off the road, lets most of the air out of the tires so they have more "grip" in the red sand. and head out over the dunes.

But, you're not alone. There are 20 other identical vehicles from the same company, all converging on the same expanse of dunes. To avoid crashes in the desert, the vehicles follow each other's tracks. The drivers are mainly having fun playing at terrifying their passengers. I'm not sure of the precise angle at which such a vehicle rolls over, but we were just about two degrees shy of it for much of the experience. It's not comfortable. It is exciting, though.

The odometer read 115 km after an hour, but we'd only gone about 30 km through the sand. The odometer, of course, measures wheel rotation, and they spun and spun as we roared up the steep faces of 40 foot high dunes, crested them, then spun our wheels down the other side. Not straight down, mind you. It's far more exciting to turn to an almost perpendicular path and descend sideways, tempting gravity. Ahmed, our driver, spoke no English, so I just assume he was having a great time scaring us.

The sad thing to me is that there were discarded trash bags way out there in the desert dunes. It's amazing that the tour company, which, last night at least, collected a hundred bucks from each of the 60 or 70 guests for the wadi-bashing experience, doesn't pay someone to go out and clear away the trash.

If you're interested in wadi-bashing, you'd better get over here. With all the most-ever, tallest-ever, biggest-ever goings on here, those dunes and wadis will be trashed and bashed before long. On the other hand, if you have even the slightest sense of environmental consciousness, don't.

And if you're going to rent a car, or as they say here, "hire" a car, make sure it's not one that has been used for wadi bashing and then retired. The shocks will be shot, all the bearings will be filled with grit, and the air cleaner will be clogged with dust. I don't see how any of those vehicles can survive even a few months of wadi bashing. An hour is more than enough for me.


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May 30, 2007 - Leaving Kuwait for Dubai

Smoking Armpits Made Memories Much Warmer After a 109 Degree Day

Although the temperature was in the hundreds, Kuwait felt cold and unwelcoming...until Arab hospitality kicked in yesterday. What I'll take with me from Kuwait is the gracious welcome and sometimes strange ritual of making visitors feel at home in a Kuwaiti household.

Here's how it happens:

My Kuwaiti contact, Ali, offered to show me the home where he grew up so I could meet his mother and sister. "Mom" is about a 70 year old woman who spoke no English, wore Arab traditional garb, but signaled her unusual openness by letting her face show. This wouldn't happen in a more traditional Arab home, and certainly never in a more conservative Arab country, like Saudi Arabia. Though a scarf covered her hair and neck, she did not wear the "abeya" that many Arab women use to conceal all features but their eyes. Sister "Moo-nah" (phonetically) is in her forties and unmarried, thus a spinster. She's a lovely person, though the reason for her lack of a man is not discussed and questions about the shameful subject are deflected. Ali told me that their deceased father used to cry about his daughter's misfortune, as it's believed that a woman cannot really function if a man isn't in charge of her life. (She's doing fine, has a good government job, lives in her childhood home with mom, and seems fine without a man.)

The house was unimposing and might have been an apartment in the Bronx. But the hospitality, ahhhh, that was something different.

First, we stepped into her simple living room. Just two long couches, a television, a tray filled with old perfume bottles, some plastic flowers and an array of fading family photos atop the TV and on the walls.

Immediately, the Indian housekeeper brought a tray of ice water. She's worked for the family for 10 years and is treated as a family member. She stayed in the room during our "conversations," smiling, but she was clearly the person responsible for doing the work.

Next came tea in little clear glasses with miniature handles, along with various bowls of seasoned nuts, all neatly arranged. Again, a silver tray and lots of smiling with Ali doing the translating. I'd read in my guidebook that the Arab symbol for "No more, thanks" is a waggle motion with your cup. If you hold it out, you want more. If you use the same motion you'd use to turn a key in a lock back and forth a couple of times, that means "no more." Thinking I'd really impress my hosts, I was surprised when they broke into laughter as I made the motion. Turns out that that particular sign is only for coffee, never for tea. They were highly amused that I'd almost gotten it right.

So, a minute later, the coffee came out. Apparently it's normal to serve tea first, and then coffee. This was delivered on the same tray in almost the same little glass cups, except these lacked handles. It didn't taste like any coffee I've had before. Very thin and tea-like, but with the taste of cardamom, which is boiled with the finely ground coffee. This time, I got to do the cup waggle and everybody smiled and laughed and marveled that I knew just what I was doing.

A minute behind, a tray of various sweets followed, including a Syrian concoction that was a sort of pastry filled with a fig-like paste and topped with crispy "strings" of some baked dough about the diameter of threads.

And then something very strange that's known throughout the Arab world: "Bakhur" (baah-KOOR). Moo-nah produced a smoking incense burner about three inches tall. Little chunks of what appeared to be tree bark smoldered and she held it in front of each guest and while making a wafting motion with her open hand, directing the musky smoke over our bodies. Then, she had us raise each arm and wafted the smoke under each armpit. She then placed the burner on the floor and stood above it, allowing the smoke to rise up under her robe. She and Ali explained that if I were wearing a "dish-dasha," or man's robe, I would stand over the burner to be sure that I got plenty of smoke up under it, apparently to de-odorize my genitals. Hamming it up a little, I stood and tried to hold my pant legs open so a little smoke could waft up each leg. This produced great gales of laughter.

As we said our goodbyes, I resisted my Western urge to hug Mom and Moonah, instead reaching out for a gentle handshake. Ali watched carefully, wondering if his mom would allow me to shake her hand, as any contact between men and women who are not related borders on taboo. Later, he told me that it was a sign of her open-mindedness that she even allowed my hand to touch hers. (Good thing I didn't embrace her as I wanted to!)

Upon returning to my hotel later in the evening, I found a gift bag waiting on my bed containing a dish-dasha, incense burner, and my own supply of musky bark. Understand that these were simple people without any sign of wealth, yet they'd noted my interest in their customs, quickly went shopping, and left me a parting gift.

This encounter with Kuwaiti hospitality is what I'll always think of when I reflect on my visit to Kuwait. Without it, I'd just think of this as a hot, awful, dusty place with nothing but oil going for it. People with simple gestures of hospitality can make even the hottest place much warmer.

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May 28, 2007 - Kuwait City

Contemplating Kuwaiti Cavorting? I'd Recommend You Wait.

"You don't have to love a place to love having been there" is what I've said on multiple occasions. Siem Reap, Cambodia was awful and I'm so glad I was there a few years back. Being stuck outside Mpika without a ride for three days while hitching through Zambia was dreadful, and I'm grateful for having had the experience three decades ago.

Before you plan on a vacation in Kuwait, let me offer you an overview of my first day here:

It's well over 100 degrees and very humid, so it feels hotter. One of the periodic dust storms blew in today, so you can't see more than a couple of blocks. Everything is gritty with blowing sand that penetrates door seals and cloaks awnings and ledges. My client here was kind enough to arrange for a big huge stretch limo to show me the town. So, we went to see the highlights: The biggest Burger King in the Middle East was first; then on to view largest wooden fake boat ever built. We did pass many gigantic and tasteless shuttered homes, apparently owned by sheikhs who are off in Cannes. That was it.

Comparatively speaking, it was much more fun inside the car. The limo had "Shrek" running on the video screen and a full bar setup stocked with crystal decanters filled with festive confetti, since alcohol is strictly forbidden in Kuwait. I did enjoy several Perrier waters and felt a little looped. Jet lag, I guess. This was quite a luxury, as water is far more expensive here than the 70 cent a gallon gas.

Oh, there is a large national Kuwaiti museum, except that the Iraqis destroyed it during the invasion before the first Bush routed them. "W" isn't well-liked at all, but buildings are named after his father. You no longer see bullet holes or burned up Iraqi tanks along the road, but everybody who was here during the invasion has stories to tell. My Egyptian immigrant cab driver on the way in from the airport showed me where the machine-gunning Iraqi soldier had stopped him on the main airport road. He then went straight home and stayed there for 28 days while the Iraqis looted Kuwait.

I'd put off that planned vacation in Kuwait for now, if I were you. Try Mpika, Zambia, or Siem Reap, Cambodia. They're so much nicer.

-------------

May 27, 2007

Keep Your Eye on Dubai

Americans hear of "Dubai" and probably think vaguely of some Arab oil place. Isn't it near Saudi Arabia or Kuwait or somewhere over there?

You're going to be hearing a lot about Dubai in the next few years. It's booming. I haven't even left the airport yet, and I can already tell that this is one burgeoning and successful global crossroads. You're not going to spot any Alaska Airlines jets or Southwest 737s here. The tarmac is filled with taxiing 777s and A340s dressed in the unfamiliar colors of Qatar Airways, Royal Brunei, Yemenia, SriLankan, Biman, and the dominant Dubai-based airline, Emirates.

This is an airport that works. Signage is all clear, and placards abound reminding global travelers that this airport is here to serve. Where have you ever seen an airport with an advertising slogan like this one's: "Allow us to make you feel special?" One of the many roving airport information people gave me directions to a lounge and when he saw me wandering about two hours later, exploring the in-terminal grocery store and big display of the latest PlayStation models, he approached me with concern. "Didn't you find the lounge? May I show you where it is?" I was amazed that he even remembered me.

Yes, there is a Starbucks, and you wouldn't want to go halfway around the globe and not find a Dunkin Donuts in the transit lounge, would you? There's also a new Harley set up as a raffle prize if you patronize the duty free store. A $1200 bottle of cognac, just what I need. There are also doors leading to mosques "For Women Only" and the modern bathrooms are thoughtfully provided with little sprayer hoses for those unfamiliar with toilet paper. (Remember, most of the people on this planet have never seen toilet paper. They use another form of sanitation.) Many women are completely concealed except for narrow eye slits in their burkahs. (I wonder what their passport photos look like.) I just love being abroad.

Do you think there's some charitable group of generous souls working hard to provide air conditioners for Eskimos so they may endure the above-freezing temperatures of mid-summer? Seems doubtful.

However, there is a Kuwait-based charity that raises funds to buy warm underwear, gloves, and coats for impoverished workers so they can cope with those harsh winters in Arabia when the temperature can plunge below 70 degrees for days. Really. I'm giving a speech for "Operation Hope Kuwait" (http://www.operationhopekuwait.com/) in a couple of days. It seems that oil sheikhs don't care to do any actual work, so they import unskilled laborers from Pakistan and pay them just about nothing. The poor Pakistani sweepers and maids can't handle the cold weather in Winter, so charitable souls raise funds to help them. I'm speaking at their charity fund-raising event, along with my travel buddy, Scott Friedman.

It's fashionable to complain about air travel. My view is that it's even more miraculous and wonderful than GPS. Fewer than 24 hours ago, I was in the familiar USA surrounded by "normal life." Then, I walked into an aluminum tube, had a perfectly adequate meal, had my choice of 600! channels of movies, TV sitcoms, audio books, classical music, cartoons, and whatever you can imagine, in any imaginable language. Now, I'm in a wonderfully modern airport with airplanes I've never seen before, and I'm the whitest guy around. Sri Lankans and Ethiopians and travelers from Brunei are all walking past, looking at me, the oddball. And they all smile back. I'm the stranger here.

I'm so grateful to be a citizen of this world. I vow to be a good one and work to counteract the image of my US passport.

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May 26, 2007

From JFK to the Black Cube

I know there are lots of smart people in NYC. So, why can't they get their airports straightened out? Good thing I had a long connection time at JFK. There's a train connecting the terminals, but the fancy electronic signs telling which train to board are just plain wrong, as well as being confusing. Once you finally get on the correct train (after riding the wrong one to the end of the line and changing to another) each terminal stop is clearly signed, but you cannot see the signs from inside the train. The people who are standing at the station already know where they are. It's us, the confused travelers who need to know what station we're approaching!
I'm hoping to send this from Dubai's airport as I connect to my Kuwait flight, but we'll see.

Uneventful flight, slept about 6 hours and grogged for another 4 or 5. Didn't watch a movie. Cramped in coach, but OK.

This plane has one of those neat tracking displays on all the screens so you can always see your airspeed, remaining flight time, etc. Every now and then, the 3-D map is replaced by a black cube with an arrow pointing to it. Took me the whole flight to realize that this is the prayer-aid, letting Muslims know the direction toward Mecca, and tipping them off to prayer times. Since Muslims pray at sunrise, Noon, sunset, and a couple of other times, how do they figure out when to do it as we cross all these time zones?

We're above Saudi Arabia as I type, and I'm getting a preview of what I'm in for on my adventure. The uninterrupted sand dunes stretch to the horizon. Once in a great while I see a perfectly straight road, and almost no variance of geographic features. Makes me want to rent a car and head for the lost city of Ubar in Oman, or Nahwa, the enclave-within-an-enclave. Going to Hawaii has so little appeal for me, as compared with trekking off to an unpleasant place nobody I know has even heard of, much less wanted to visit.

Wednesday, May 23, 2007

A Squared Enclave; Isn’t that Reason Enough?

A Squared Enclave; Isn’t that Reason Enough?

An “Enclave” is a nation or territory that’s completely surrounded by another country. The Vatican, for example, is completely surrounded by Italy. So, what’s an enclave squared? A territory completely surrounded by another country, which is itself surrounded by yet another.

Isn’t that exotic sounding enough that you’d want to go check it out? I do. I’m headed to Kuwait for a speech, and then professional meetings in Dubai. So, while I’m “in the neighborhood” I’m going to visit the enclave of “Nahwa” a tiny territory that’s part of Sharjah, one of the United Arab Emirates. So, there’s lonely Nahwa completely surrounded by the Omani territory of “Madha.” But wait, it’s not that simple! Madha, part of Oman, is itself cut off from the rest of Oman and is itself completely encircled by the United Arab Emirates.

Isn’t that reason enough to go?

Nahwa apparently consists of about 40 houses 8 kilometers down a dirt track from the “metropolis” of New Madha. It’s not that easy to find travel information. However, I have found a warning that it’s illegal to drive a dirty car in Oman! So, I expect I’ll need to wash my rental car after driving through the desert of UAE, and then again when I leave Nahwa to drive through Omani territory for a few minutes before I’m back in the UAE.

I love to travel and will go most anywhere for most any reason. An enclave within an enclave is reason enough. I’m not saying I’ll actually get there, because you never know when serendipity will take over. For sure, it will be an adventure.